270-726-2466 • Mon - Fri: 7:30 a.m. - 4:00 p.m.
Due to circumstances beyond our control we have temporarily suspended sign ups for our Smartpay services (pay as you go).
All service issues should be reported by calling our office (270) 726-2466. We are fully staffed during our normal working hours (7:30a.m. – 4:00p.m. ) Monday-Friday. After hours, weekends, and holidays there is a serviceman on call to handle any service issues. Prior to calling, please check the breakers or fuses in your service panel or other equipment to make sure the problem is not inside of the premises.
Customer Support
REPORT AN OUTAGE — 270-726-2466In the event of an after hours outage or service issue, please call
270-726-2466 and press 1 for the Electric Department
or press 2 for our Telecom Department.
