270-726-2466 • Mon - Fri: 7:30 a.m. - 4:00 p.m.

EPB Customer Portal Email Login Bill Pay For Your Business For Your Home

Streetlight Outage Report TV Issue Report Remote Programming Guide

Covid-19 Response Update

Due to circumstances beyond our control we have temporarily suspended sign ups for our Smartpay services (pay as you go).

Getting Started

How do I get started?

Bring the following to the EPB office: Monday – Friday, 7:30 – 4:00

A current photo ID
Account Number
Meter Number
Email Address
$100 (Cash, Check, or Credit Card) or 85$ if you are converting your current account to Pay As You Go.

If you current EPB account is in disconnect status, there will be a $25 reconnect fee.

Customer Support

270-726-2466

REPORT AN OUTAGE — 270-726-2466

In the event of an after hours outage or service issue, please call

270-726-2466 and press 1 for the Electric Department

or press 2 for our Telecom Department.