RUSSELLVILLE EPB

  270-726-2466 • Mon - Fri: 7:30 a.m. - 4:00 p.m.

News

Residential TV 

Dear Valued Video Customer,

Since the launch of our fiber to the home project in 2011, our mission has been to provide the highest standard of service at competitive rates.  We initially chose to provide EPB video services to be able to offer customers over 300 channels, HD service, and the option to bundle multiple services.

 

Recent changes in the video industry are making it extremely difficult for small municipal utilities like the Russellville EPB to continue offering video services at reasonable rates.  We have done everything possible to negotiate fair rates from our content providers and technology partners. However, rising video industry costs continue to work against our best efforts.

 

Due to issues beyond our control, it is time to reevaluate the future of EPB Smartnet video services. Therefore, as of 10/31/2022, Russellville EPB has decided to pause any new video sign-ups and will reevaluate the future of EPB Smartnet video services.  Please note that during this time, Russellville EPB will continue supporting any existing video service for the foreseeable future. Notification letters will be sent in early 2023 regarding the future of this service.  We will also gladly provide guidance, resources, and support to any subscribers that choose to explore alternative TV solutions during this time.

 

Effective January 01, 2023, our video customers will see rate changes as indicated below. 

 

Video Package

Current Rate Rate Jan. 1st
Essential $56.95 (plus tax $3.42) $58.95 (plus tax $3.54)
Elite $94.95(plus tax $5.70) $100.95(plus tax $6.06)

Extreme

$105.95 (plus tax $6.36) $111.95 (plus tax $6.72)

Showtime

$15.95 (plus tax $0.96) $16.95 (plus tax $1.02)

                                                            

Thank you for allowing us the opportunity to serve you, we truly appreciate your business.

 

Kindly,

 

Russellville Electric Plant Board

 


 

Commercial TV

Dear Valued Video Customer,

Since the launch of our fiber to the home project in 2011, our mission has been to provide the highest standard of service at competitive rates.  We initially chose to provide EPB video services to be able to offer customers over 300 channels, HD service, and the option to bundle multiple services.

 

Recent changes in the video industry are making it extremely difficult for small municipal utilities like the Russellville EPB to continue offering video services at reasonable rates.  We have done everything possible to negotiate fair rates from our content providers and technology partners. However, rising video industry costs continue to work against our best efforts.

 

Due to issues beyond our control, it is time to reevaluate the future of EPB Smartnet video services. Therefore, as of 10/31/2022, Russellville EPB has decided to pause any new video sign-ups and will reevaluate the future of EPB Smartnet video services.  Please note that during this time, Russellville EPB will continue supporting any existing video service for the foreseeable future. Notification letters will be sent in early 2023 regarding the future of this service.  We will also gladly provide guidance, resources, and support to any subscribers that choose to explore alternative TV solutions during this time.

 

Effective January 01, 2023, our video customers will see rate changes as indicated below. 

 

Video Package

Current Rate Rate Jan. 1st
Essential $64.95 (plus tax $3.908) $66.95 (plus tax $4.02)
Elite $104.95(plus tax $6.30) $110.95(plus tax $6.66)

Extreme

$115.95 (plus tax $6.96) $121.95 (plus tax $7.32)

                                                            

Thank you for allowing us the opportunity to serve you, we truly appreciate your business.

 

Kindly,

 

Russellville Electric Plant Board

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270-726-2466


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In the event of an after hours outage or service issue, please call

270-726-2466 and press 1 for the Electric Department

or press 2 for our Telecom Department.