You may start, transfer or disconnect electric service visiting the Russellville EPB office at 165 E. 4th Street. You may start electric service online. Before submitting your request online, or by visiting the EPB office, make sure to gather the required items listed below.

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To submit your request online, click one of the links at the bottom of the page. All information submitted online is encrypted and will be viewed only by EPB personnel.  It may take up to one business day to process the application.  For immediate assistance, please visit us at 165 E 4th St, Russellville, KY 42276.

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A customer service representative will call you as soon as possible to collect payment and complete your request.

Service connections are only made during our normal working hours (7:30am – 4:00pm) Monday – Friday. For further information, contact us at (270) 726-2466.

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Starting a New And/Or Transfer a Existing Service

To submit your request online, you will need photos of items 1 & 2 below to attach to your application. A customer service representative will call you to finalize your request and take your payment. If visiting the EPB office, bring these items with you as well as your payment for the connection fee and deposit:

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1.    A current photo ID

2.    A W-9.

3.    Proof that you will be operating a business at the address requesting service (ex. deed, sales contract,         lease or rental agreement)

4.    A $15 connection fee for all new locations.  A $25 transfer fee, on top of existing account balances if moving locations.

5.    Deposit $.  (Minimum $250.  Could be more based on business and location.  Call our office at (270)             726-2466 to receive a deposit quote.)

 

Deposits

A commercial security deposit will be required when service is established with the REPB.

If service is disconnected for non-payment, an additional deposit, based on 2x your highest monthly bill, may be required to reconnect service.

 

Fees

The EPB may establish and collect standard charges to cover the reasonable average cost, including administration, of connection, reconnection, or disconnection of service. These fees are listed in the list below:

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• Establish new service: $15

• Reconnect fee: $35

• Non-Pay Disconnect fee: $35

• Returned check charge: $25

• Meter tampering: $125 + meter cost + estimated stolen current (person stealing current may be prosecuted to fullest extent of the law by EPB)