Connection Fee     $ 15.00

Charged to establish service and activate at meter.

Reconnect Fee Monthly Billing     $ 35.00

EPB employees perform work to disconnect service for nonpayment OR to reconnect a service that has been

disconnected for nonpayment during normal working hours of 7:30 AM – 4:00 PM on an EPB scheduled work day.

Reconnect Fee SmartPay Billing      $ 25.00

Charged to Customers that have been disconnected for nonpayment through the prepaid billing system.

Disconnect Fee     $ 35.00

Charged if service is disconnected due to nonpayment, and customer does not reconnect within seven (7) days

causing account to be closed and final billed.

After-Hours Fee      $ COST

Fee for work performed after 4:00 PM or before 7:30 AM of an EPB scheduled work day, weekend, or holiday observed by the EPB at the customer’s request.

Other Collection Fees     $ COST

Any cost incurred by the EPB to collect an unpaid balance, including attorney fees, collection agency fees, court

costs, filing fees, etc.

Returned Check Charge      $ 25.00

Any payment, including electronic payment, accepted by the EPB for a customer’s account that is returned by the

financial institution for any reason.

Inaccessible Meter Fee      $ 35.00

A charge to make a return trip when a customer’s meter was not safely accessible to the EPB employee performing

service orders, or to connect/disconnect the meter.

Meter Re-Read Fee      $ 35.00

A charge to re-read a meter at a customer’s request.

If the original read was found to be incorrect, the charge will be waived.

Meter Accuracy Test Fee (Single-Phase/Three-Phase)      $ COST

If a meter is accurate, the customer requesting to have the meter checked for accuracy will be charged.

If the meter is inaccurate by a margin greater than ± 2%. the fee will be waived.

Temporary Service Connection Fee (Construction)      $ 25.00

Customer requesting to connect a single-phase temporary service to be used for the purpose of construction or

remodeling a structure. Additional cost to extend primary line or install other equipment, if necessary, is not included.

Temporary Service Connection Fee (Three-Phase)      $ COST

Customer requesting to connect a three-phase temporary service may be charged 100% of the cost to install and

remove all facilities required for the service.

Transfer Fee      $ 25.00

Customer moving from one location to another.

Security Light Reconnection Fee      $ 100.00

To reconnect a security light that has been disconnected for any reason.

Security Light Set Fee (Existing Poles)      $ 50.00

Connection of a new security light to existing pole

Security Light Set Fee - Residential (New Pole)      $ 175.00

To set a new pole and security light

            Commercial      $ COST

            To set a new pole and security light

            Will include an additional monthly pole rental at the applicable rate

Tamper Fee       $ 125.00

Charged if customer has tampered with meter, meter base, or meter seal in a manner that is disruptive to service,

damaging to equipment, or fraudulent.

Engineering Staking Fee       $ 100.00

To stake or engineer a new construction or a change in service. The fee will be deducted from project invoice at

completion of project.

Approved by the Board: 11/13/2025