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Company Policies

Deposit Policy - Residential Electric

Deposit Policy - Non-Residential Electric

Deposit Policy - Telecommunications

Billing and Payment Policy - Electric

Billing and Payment Policy - Telecommunications

Disputed Bill Policy

Non-Payment and Cutoff Policy - Electric

Application For Service - Electric

Application For Service - Telecommunications

Miscellaneous Fee Schedule - Electric

Miscellaneous Fee Schedule - Telecommunications

Privacy Policy - Electric/Telecommunications

Telecom Rules and Regulations

Primary Line Extension Policy

Information to Customer Policy

Installation Policy - Telecommunications

Meter Access Policy

Tree Trimming Policy - Electric/Telecommunications

Report an Outage!
(270) 726-2466

In the event of an after hours service interruption,  call (270) 726-2466 and press 1 for the Electrical Department or press 2 for our Telecom Department

© EPB Smartnet • RUSSELLVILLE ELECTRIC PLANT BOARD • P.O. BOX 418 • 165 EAST FOURTH STREET • RUSSELLVILLE, KENTUCKY 42276

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