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EPB Support Portal

Understanding Your Equipment
In our network eco-system we utilize something called FTTH, (Fiber To The Home), this means that we run a fiber from our Network Operation Center directly to your home or business. At the end of the fiber there is a device called an ONT (Optical Network Terminal), this device can be outside your home in our gray enclosures or it could be your "router".
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ONT: Optical Network Terminal - Used to convert fiber to copper connections such as Ethernet
Router: Used for routing traffic from your LAN to the WAN, modern day routers produce WiFi and have extra ethernet ports on the back for hardwiring your devices to the network
Switches: Used for expanding your physical connections to the network. Typically used in network settings that require more than 4 cables be connected. 
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We use Calix OEM equipment, check out the equipment below.
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716GE

Calix 716GE Outdoor

844G

ONT - 844G

803G

ONT - 803G
Report an Outage!
(270) 726-2466

In the event of an after hours service interruption,  call (270) 726-2466 and press 1 for the Electrical Department or press 2 for our Telecom Department

© EPB Smartnet • RUSSELLVILLE ELECTRIC PLANT BOARD • P.O. BOX 418 • 165 EAST FOURTH STREET • RUSSELLVILLE, KENTUCKY 42276

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