There are a few possibilities that could make you believe you are having issues with your internet connection.

Below you will find some useful resources for testing your connection.

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Get familiar with your equipment HERE

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Helpful tips on troubleshooting your internet​

1. Verify that other devices in the home are also experiencing no internet connection.

2. Investigate your router/ ONT.

     -Does it have power?

     -Is the Ethernet Cable plugged into the WAN port? 

     -Are the Service and Broadband Lights green?

3. If the answer to all of those is YES. Please give us a call so that we can assist further!

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Just experiencing slow speeds? Run the speedtest below to verify your connection. 

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Try a higher speed package for 24 hours on us! Call and ask us how.