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EPB Support Portal

Having trouble with your landline phone?

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If you are unable to call us due to the issue please know that we are full staffed in the office Monday- Friday 7:30am -4:00pm

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If you are unable to come to the office and do not have a cell phone to call us please fill out the form below so that we may address the issue as soon as possible. Please note that a response may be delayed outside of normal business hours.

Please note, we will attempt to resolve the issue from the office before we arrive on-site. We will attempt to confirm a resolution by calling your landline phone. 

Report an Outage!
(270) 726-2466

In the event of an after hours service interruption,  call (270) 726-2466 and press 1 for the Electrical Department or press 2 for our Telecom Department

© EPB Smartnet • RUSSELLVILLE ELECTRIC PLANT BOARD • P.O. BOX 418 • 165 EAST FOURTH STREET • RUSSELLVILLE, KENTUCKY 42276

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